Last Updated: November 27, 2024

1. Introduction
Vedic Poojas (https://vedicpoojas.com/) respects your privacy and is committed to protecting your personal data in compliance with Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), India’s Digital Personal Data Protection Act (DPDPA), and other applicable laws. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services.

2. Data We Collect
We collect the following personal data:

• Identity Data: Name, email address, phone number, and nakshatra (lunar mansion) provided when booking a ritual.
• Payment Data: Payment method details (e.g., card information) processed securely through Stripe. We do not store full card details; Stripe uses network tokens for compliance with RBI regulations.
• Transaction Data: Details of your bookings, payments, and refunds.
• Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
• Correspondence Data: Information you provide when contacting us (e.g., via vedpoojahoma@gmail.com).

3. How We Use Your Data
We use your personal data to:

• Facilitate the booking and performance of Vedic rituals.
• Process payments through Stripe and transfer funds to third-party providers in India.
• Communicate with you about your bookings, including confirmations and updates.
• Improve our services and website functionality.
• Comply with legal obligations, such as tax reporting and anti-fraud measures.

4. Legal Basis for Processing
We process your data based on:

• Consent: When you voluntarily provide personal data (e.g., name, nakshatra) for ritual bookings.
• Contract: To fulfill our obligations under these Terms (e.g., processing payments and arranging rituals).
• Legal Obligation: To comply with Brazilian and Indian laws, including tax and data protection regulations.
• Legitimate Interests: For improving our services and preventing fraud, where permitted by law.

5. Data Sharing
We share your personal data with:

• Third-Party Providers: The individual in India performing the rituals, who receives your name, nakshatra, and other relevant details to conduct the ritual.
• Stripe: Our payment processor, which handles payment data securely in compliance with RBI guidelines (e.g., using network tokens for Indian cards). See Stripe’s Privacy Policy (https://stripe.com/privacy) for details.
• Service Providers: Cloud hosting, analytics, and customer support providers, who are contractually obligated to protect your data.
• Authorities: If required by law (e.g., for tax or anti-money laundering purposes).

6. International Data Transfers
As a Brazilian business working with an Indian service provider, we may transfer your data between Brazil, India, and other countries where our service providers (e.g., Stripe) operate. We ensure such transfers comply with LGPD, DPDPA, and other applicable data protection laws, using safeguards like standard contractual clauses.

7. Data
Data Security
We use industry-standard security measures (e.g., encryption, secure servers) to protect your data. Stripe uses PCI-compliant measures for payment data. However, no system is 100% secure, and we are not liable for unauthorized access beyond our control, to the extent permitted by law.

8. Your Rights
Under LGPD and DPDPA, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain data processing.
• Revoke consent (where applicable) via vedpoojahoma@gmail.com.
• For Indian residents, nominate a representative to exercise these rights in case of death or incapacity.
• To exercise these rights, contact our Data Protection Officer at vedpoojahoma@gmail.com. For complaints in India, contact our Nodal and Grievance Officer at the same email address.

9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law (e.g., tax records for 7 years). After this period, we securely delete or anonymize your data.

10. Cookies and Tracking
Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings. For details, contact us at vedpoojahoma@gmail.com.

11. Contact Us
For privacy-related inquiries or to request this policy in one of India’s official languages, email our Nodal and Grievance Officer at vedpoojahoma@gmail.com.